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| #817741 in eBooks | 2017-01-13 | 2017-01-13 | File type: PDF||About the Author||Cedric F. Jacob|Cedric F. Jacob, before starting his own business as a customer service consultant, writer, and Zendesk admin for international companies, began his career as a customer service representative, from where he progressed to
Key Features
Deep dive into the functionalities of Zendesk and improve your organization's customer services
Learn how to expand the capabilities of Zendesk by integrating and extending it with third-party tools
A master level guide that manages tickets, channels, and workflows along with advanced security features
Book Description
Zendesk is a cloud-based customer service solution that is widely used because it is easy...
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